RoboTire has installed its first RoboTire tire changing system at a Discount Tire store in Fountain Hills, Arizona. Discount Tire says it is installing the RoboTire system as one of many enhancements at its stores, designed to deliver safety and satisfaction in the customer experience. “We are excited to be the first to market in
Discount Tire says it added a new strategic account manager, Thomas Jackson, to its team. With 25 years of fleet industry expertise, he will own B2B relationships with Discount Tire’s Fleet Management Company partners and help to grow relationships with national fleet customers across the company’s U.S. footprint, Discount Tire says. Jackson previously worked in
Developed in partnership with Cooper Tires, the all-season performance tire will be available exclusively at over 1,100 Discount Tire retail locations and online through Discount Tire Direct, the company said.
Tire Review caught up with Karen Savage, Anyline’s head of sales, at this year’s SEMA Show to learn about how the company is using neural networks and machine learning for a speedy scanning solution.
Using InMoment’s XI Technology to implement touchpoint surveys, Discount Tire will check in with new fleet customers regarding initial experiences in becoming a customer, measure experiences over time and field exit surveys when a customer decides to end a fleet relationship.
The automation start up closed its $7.5M Series A investment round, led by the Reinalt-Thomas Foundation, which does business with Discount Tire and America’s Tire.
The connected vehicle data analytics platform gives Discount Tire customers access to insights about their vehicles.
The partnership is intended to provide the full range of Discount Tire services to AAA members with tire-related emergencies.
The company says with the new mobile handheld solution, Discount Tire technicians can complete a tire assessment typically in under five seconds per tire.
Discount Tire currently serves customers at more than 1,060 stores in 36 states.
The lineup of more than 1,070 Discount Tire service locations is formalizing its fleet program.