Dealership Action Report Archives - Tire Review Magazine
Repair Shops Beating Car Dealerships in Service

Repair shops are reportedly performing better than car dealership service departments, reports. Marylou Hastert, director of product marketing for DealerSocket, a customer-relationship software firm, told that independent repair shops – including tire dealers – own about 75% of the service market. According to DealerSocket’s Dealership Action Report on 6,500 auto dealerships, 53% of the