Make Loyal Customers: Rewards Bring Rewards
Put a customer-keeping cherry on top to keep your best, most loyal customers more loyal.
Seven Easy Ways to Add Sales from Best One Tire & Service’s John Miller
In his financial seminar for K&M Tire dealers, John Miller, director of retail for Best One Tire & Service, offered these business-building suggestions: Improve phone skills and convert one additional call per week: Add $14,200 in new annual sales. Ask every customer about how well their wipers worked the last time they used them: Add $8,000
Finding the Formula
The six essential success traits of top-performing tire and service salespeople.
Managing Online Leads for Higher Conversion Rates
With nearly 90% of tire and wheel buyers researching products online, you’re bound to receive emails from customers asking for more information. It’s important to not only respond to these emails, but to do so promptly. Customers shopping online aren’t willing to wait around until you can get to it – with a few clicks,
Avoid Customer Disservice
A customer’s opinion isn’t just formed on what you do, but what you don’t do.
Three Ways to Promote and Sell More Service Through Your Website
Learn to utilize your website to sell more services.
Increase Your Visibility With Facebook Offers
If you’re on Facebook a lot, you’ve likely seen “offers” of discounts, coupons and specials for certain businesses’ products and services showing up in your newsfeed. Most of these come from major brands, but Facebook Offers are not exclusive to these big name brands. You, too, can use them. Mmm, Ice CreamAn offer from an
10 Mistakes to Avoid When Selling Your Business, Part 2
The five mistakes already discussed were:Mistake 1…Failure to Prepare and Properly Package Your BusinessMistake 2…Failure to Properly Price the BusinessMistake 3…Failure to Sell Your Business Before You Need to Sell Your Business Mistake 4…Failure to Leverage the Right ProfessionalsMistake 5…Failure to Maintain Confidentiality During the Sales Process Mistake 6 … Failure to Play a Positive
Enthusiasts Drive Your Business
Improve customer loyalty and generate more referrals with enthusiastic customers
Stop Spinning the Wheels of Customer Service – Start Wowing Women!
How great is your customer service? How is your customer satisfaction? These are fairly common questions when it comes to marketing folks, and I’m going to be honest. I really don’t like them. “Customer Service” reduces the customer to a task list, and “Customer Satisfaction” doesn’t go far enough. I don’t want customers to be
Top Three Tips for Responding to Your Shop’s Yelp Reviews
Through sites like Yelp and social media platforms, word of mouth about your tire dealership now reaches millions of people online in the blink of an eye. When presented with a new review on Yelp, take these three easy tips for responding.
Three Reasons Why Some Websites Outperform Others
What makes one website more effective than another? There are three critical factors that greatly contribute to website success – are you employing them for your shop?