The 13-bay tire shop in Yankton, SD, is known for its commitment to customers and its community.
What is one thing that scares you and one thing that excites you about the tire industry?
Know a tire dealer that is the “best of the best” at what they do? Nominate them for the 2023 Top Shop Award, presented by Coats.
LISTEN TO THE EPISODE HERE For some independent tire dealers, marketing is one of those things that seems to jump from to-do list to to-do list, with you always saying I’ll get to that later. For others, word of mouth seems to be a just fine marketing tactic. But if you’re interested in growing your
For the past few years in the tire industry, there has been a keen focus on people– keeping people on your staff happy, attracting new ones to your business, finding ways to challenge tenured employees…the list goes on. In fact, tire dealers like you are getting pretty innovative in ways they’re working with their staff
When a customer hands over the keys to his or her vehicle to the counterperson at any Telle Tire & Auto Centers location, it seems customary that they do it with the phrase: “You know, I remember when my grandpa or dad used to bring his car here.” Fourth-generation CEO and President Aaron Telle says
Telle Tire & Auto Centers, headquartered in St. Louis, Missouri with 19 locations throughout the state, was named this year’s Tire Review Top Shop Winner. Aaron Telle, a fourth-generation tire dealer and the company’s president and CEO, and Laura Telle, Aaron’s wife and chief people officer, accepted the award at the Top Shop Summit with
Back in 1918, Art Ronda opened Ronda Tire, a small tire store in bustling Grand Rapids, Michigan, offering tires to the growing community. In the decades that followed, Ronda Tire gradually grew its tire services and also offered commercial tires, retreading and repairs. Finally in the 80s, its third-generation owners decided to make a change:
Clever marketing and business savvy aren’t the only things that define Van Kleeck’s Tire in Lake Katrine, New York. It’s the way the staff and owners Clayton and Karen Van Kleeck think about creating a memorable customer experience that creates repeat customers and a unique–even fun–culture in the business. Those reasons and more are why
Smetz’s Tire & Service Center is truly in the business of taking care of the customer. Their slogan “Where integrity meets the road,” isn’t just something they say. The staff at Smetz’s Tire & Service Center live this out in each and every interaction with customers–and with each other. That’s why Smetz’s Tire & Service