2019 Top Shop Finalist: Monroe Tire & Service
Chris Monroe and his team aren’t afraid of change, and that’s a big part of the reason why Monroe Tire & Service is a two-time Top Shop finalist. It’s the shop’s experimental nature and Chris’ willingness to let his employees take the reins that makes it unique.
2018 Top Shop Finalist: Courtesy Auto Service and Tire of Tacoma
Courtesy Auto and Tire owners Scott and Susan Welsh understand their market, their ideal customer, and they unflinchingly pursue a differentiation strategy that aims to earn and keep that kind of customer.
Life is a Banquet: Sourcing Inspiration from the Outside In
Be a “pick and choose” business innovator. The tire and auto industry is changing quickly with more shifts to come, and you have to be ready.
Kramer: 2018 Goodyear Customer Conference Presentation
Goodyear President & CEO Rich Kramer recently spoke at the Goodyear dealer meeting.
Military Profile: Mike Shenk
Mike Shenk was supposed to be honorably discharged from the Marine Corps. in February 2002. Instead of leaving the military, he was sent to Iraq following 9/11.
Wheel Weight Update: Test the Waters for the Best Fit
Stocking wheel weights at your tire dealership is a no-brainer, but as the most inexpensive item installed on a new tire purchase, a dealer often overlooks his or her wheel weights options.
AASP/NJ’s Adding Sessions to Northeast 2017
The Alliance of Automotive Service Providers of New Jersey (AASP/NJ) is expanding its “Body Shop Certification and You” discussion panel at Northeast 2017 Automotive Services Show to a four-session series.
China: Exposed and Explained
When Jim Smith, editor of Tire Review, asked me to write this piece, he said, “Americans don’t really understand how China works.” So he asked me to try and explain it in 1,800 words, more or less. In some ways, China is similar to the U.S. The consumer tire market is completely different from the
View From Europe: China Tiremaker Consolidation Impacts World
[Editor’s Note: Europe’s Tyres & Accessories magazine has been closely following the shifts in China’s tire industry, and has reported extensively on how plant closures, business failures and consolidations are impacting tire markets in other parts of the world, including the U.S. This editorial appears in T&A’s current issue.] A couple of months ago we
Diagnostic Solutions: Exhaust Restriction Diagnosis
Shops have been dealing with loss-of-power complaints caused by exhaust restriction since catalytic converters were popularly introduced in 1974.