2018 Top Shop Finalist: Eagle Tire Pros
Driven by an entrepreneurial spirit and the desire to do things right the first time, Tony Johnson, owner of Eagle Tire Pros, has more than earned his spot as a Tire Review Top Shop Finalist this year.
2018 Top Shop Finalist: Courtesy Auto Service and Tire of Tacoma
Courtesy Auto and Tire owners Scott and Susan Welsh understand their market, their ideal customer, and they unflinchingly pursue a differentiation strategy that aims to earn and keep that kind of customer.
Top Shop Tip: Develop a Rewards System for Customers
Pat Fleischmann of Community Tire Pros describes the advantages of offering a customer rewards system in this week’s Top Shop Tip, presented by Coats.
2018 Top Shop Finalist: Tire Source
For Tom White and Drew Dawson, founders of Canton, Ohio-based Tire Source, success has come from making a move, assessing the results and quickly reacting if an adjustment is needed. Perhaps the most important part is doing so objectively and without ego with an eye toward the health of the company and the future of
2018 Top Shop Winner: Tate Boys Tire & Service
For Tate Boys Tire leadership, Tire Review’s 2018 Top Shop Winner, running a multi-store tire business is like operating a professional sports team, with core values that their team to success.
In Perspective: Raising the Bar to Shift into Top Shop Mode
“My hope is that after reading the stories of our Top Shop Winner and Finalists in our October issue, you’ll walk away with an idea or an inspiration to help you raise the bar at your organization,” says Tire Review Editor Patti Hoying.
Top Shop Tip: Show Off A Tire’s Three-Peak Mountain Snowflake Rating
Kent Kugler of Modern Tire Pros shares his tip for selling winter tires in this week’s Top Shop Tip, presented by Coats.
Top Shop Tip: Be Conscious of First Impressions
When a customer pulls into your parking lot, what do they see? Pat Fleischmann of Community Tire Pros describes how first impressions are key in this week’s Top Shop Tip, presented by Coats.
Top Shop Tip: Get TIA Certified
Education and certification can be the key to staying ahead of the always-shifting landscape in the tire business. In this week’s Top Shop Tips, sponsored by Coats, Dan Nothdurft of Tires Tires Tires recommends getting employees certified by TIA can help with OSHA compliance and instill best practices from the staff.
Top Shop Tip: Using Text to Authorize Service Work
In this week’s Top Shop Tips, Alpio Barbara, owner of Redwood General Tire, says texting customers can speed up and improve the communication process.
