Innovations for Forklifts, Skid Steer
Camso, known as the “Road-Free Company,” introduced several innovative new tire designs for both materials handling applications and skid steer equipment at a unique launch event in October at Camp Thunderbird, a YMCA camp just outside of Charlotte, N.C.
Digital POS Systems
While printed work tickets have always been around, a digital point of sale (POS) system might be a better fit for a growing tire retailer looking to enhance their efficiency and profitability. Even shops already using a POS system may be due for a reevaluation of their needs and wants for their system.
Running a Healthy Business: Culture of Continuous Improvement
K&M Tire, a national tire distributor headquartered in Delphos, Ohio, leads by example when it comes to improving employee health.
Five-Star Mediocrity: If You’re Not Creating Positively Memorable Experiences, You’re Not Creating True Customers
Specializing in training for independent tire/auto service businesses, I normally steer clear of new vehicle dealerships for tires or service work for my personal vehicles.
Dumping the Price Dump Call
The research team at Molloy Sales Development Group was asked to explore two types of customer phone interactions: Price shoppers, and price dumps.
Premium Performance at a Value Price
Kenda USA combined “smooth and rough” at a special dual product launch event on Oct. 29 at the Vegas Off Road Experience compound in Boulder City, Nev., located about 25 miles outside of Las Vegas.
Sumitomo Receives Digital Tech Award for New App
Sumitomo Rubber North America has been presented with Ventana Research’s 2017 Leadership Award for Digital Technology for their work on an innovative iPad app.
TIA Releases 2018 OTR Conference Session Lineup
The Tire Industry Association (TIA), has released the official session lineup for the 63rd Annual Off-the-Road (OTR) Conference.
Toyota Wiring Attracts Rodents, Class Action Suit
A proposed class action was moved from a state to federal court in Massachusetts this week that accuses Toyota of incorporating soy-based materials in some of its cars’ electrical wiring systems, baiting rodents to gnaw the wiring but refusing to cover repairs under warranty.
Mitchell 1 and ASE Present 2017 Technician of the Future Award
Jacob Tully of Alexandria, Ky. is the 2017 Mitchell 1 / Automotive Service Excellence (ASE) Technician of the Future!
