MotoRad CEO Matt Buchholz: ‘Pride is Unproductive’
At 17, Matt Buchholz, now CEO of MotoRad, got his first job turning wrenches and along the way discovered what he describes as “a passion for high levels of customer service.” In this drive to meet the needs of customers while building his career and developing his leadership skills, Buchholz shares that he sought out
RoboTire Begins Aggressive Rollout
Tire-changing robots? Yeah, you heard that right. They’re here, and the company that’s bringing them to the tire industry is ready to revolutionize and elevate the role of the tire technician in your shop. Gone are the days of the “tire buster.” Now, we’re ushering in the era of the “RoboTech,” according to the team
OTAA: Providing Training Can Help Keep Technicians
Whether you’re hiring new people or wanting to “upskill” your current technicians, frequent training is a must for your staff to stay on top of new technologies and best practices. Training can come from many sources–manufacturers, parts suppliers, internally or even your own state tire and automotive association. This year, the Ohio Tire & Automotive
The OTAA’s Month of Training & How To Use Training as a Retention Tool
Whether you’re hiring new people or wanting to “upskill” your current technicians, frequent training is a must for your staff to stay on top of new technologies and best practices. Training can come from many sources–manufacturers, parts suppliers, internally or even your own state tire and automotive association. This year, the Ohio Tire & Automotive
Don Foshay’s Sees Obstacles as Opportunities for Growth
If you live along the southern border of Maine, there’s a chance that you have a reliable and “go-to” car guy or gal at Don Foshay’s Discount Tire & Alignment. As the founders of Don Foshay’s, the Foshay family has had success at their Maine retail shop through excellent customer service, maintaining customer loyalty and
McMahon’s Best-One’s Capitalizes on Growth, Constant Improvement
In business for over 50 years, McMahon’s Best-One Tire & Auto Center truly epitomizes what a Top Shop is all about: family-friendly customer service with the willingness to adapt to its customer’s needs and industry changes. Now with eight stores –five retail locations and 3 commercial and trailer locations—and one retread plant, the business has evolved
What Your Credit Score Can do to Your Business
If you want to explain your business in the future, one thing you need to prioritize is your credit score. Having bad business credit can negatively impact your shop in many ways – from causing difficulties securing financing to getting approved for a lease. First, let’s explore what factors affect your credit score. What Makes
What are the biggest tire trends of 2022?
The Tire Review Crew recently visited the annual K&M dealer conference, this year in Kansas City, and while we were there it was our goal to get a pulse on the industry by tracking down tire dealers and asking them our most burning questions. This week, that question is: What do you anticipate the biggest
What TIA Is Watching In Washington
TIA says it continues to monitor two big pieces of legislation that could see movement this summer from the privately owned and small business perspective. The first of these items is a yet-to-be-negotiated new iteration of the “Build Back Better” legislation. The Build Back Better Act provides funding, establishes programs, and otherwise modifies provisions relating to
What is the Biggest Challenge for Tire Dealers Right Now?
The Tire Review crew recently visited the annual K&M Tire Dealer Conference, this year in Kansas City, and while we were there, it was our goal to get a pulse on the industry by tracking down tire dealers and asking them our most burning questions. This week, that question is: What is the biggest challenge