Get a Solid Education in Customer Service from Amazon.com
I love Amazon! Over the past five years or so, I have purchased countless items from Amazon: books, DVDs, office supplies, electronics, coffee, assorted gifts and a lot more. In fact, rarely does a week go by without at least one Amazon package arriving from UPS.
What Can we Learn from Amazon’s Customer Service? A Lot!
I love Amazon! Over the past five years or so, I have purchased countless items from Amazon: books, DVDs, office supplies, electronics, coffee, assorted gifts and a lot more. In fact, rarely does a week go bywithout at least one Amazon package arriving from UPS. I even have my own “Recommended Reading Store” powered by
Amazon.com Automotive Launches Wheels Store
Amazon.com today announced the launch of its new Wheels Store, which showcases a vast selection of top brands such as American Racing, Dip, Dale Earnhardt Jr., KMC, Mickey Thompson, Sacchi, Konig and Veloche. Just as they can within the Amazon.com Automotive Store, customers looking for wheels can use the Automotive Part Finder search tool to
Hankook Tire’s Rob Williams on leveraging momentum for global expansion
The company’s North America president tells all regarding product philosophy, dealer growth strategy, and what responding to the tire market means in 2024.
Goodyear announces former Stellantis COO as CEO successor to Rich Kramer
Mark Stewart will begin his new role as CEO and president effective Jan. 29.
Bridgestone Launches Fleet Management Software on AWS Marketplace
Bridgestone’s Azuga Fleet Management Software on AWS offers streamlined billing and safety options for fleet customers.
AMN Drivetime with Autologue’s Jim Franco
Franco delves into his thoughts on the market today including technology and EVs.
3 Predictions for the Auto Repair Industry in 2023
Over the last year, auto shops have faced all kinds of challenges, from worker shortages to supply chain delays to increasing demand for services as more consumers repair their vehicles instead of replace them. What are the defining auto industry trends of 2023 so far? From the ongoing auto technician shortage to a demand for
Last-Mile Delivery Tires Set to Outpace Long-Haul Tire Volumes
Prior to the pandemic, the last-mile delivery (LMD) market was booming. So, when COVID-19 hit, and newly-homebound consumers placed even more online orders — retailers like Amazon shortened delivery times to two days, one day, or even same-day services — and the segment exploded. The surge in business brought even more demand for LMD tires,
Bridgestone, AWS Partner on Digital Customer Solutions
Bridgestone announced that it is using Amazon Web Services (AWS) as its strategic cloud provider in support of the company’s sustainable mobility solutions. Using AWS’ internet of things (IoT), machine learning, and analytics/business intelligence services, Bridgestone says it will accelerate the creation of digital platforms to launch new solutions for its customers, improve data analysis
