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Hispanic America: Appreciating the Cultural Uniqueness of Your Hispanic Employees and Customers Just Makes Good Business Sense

Today, 48 million Hispanic people reside in the U.S. – about 17% of the population – and they’re not going anywhere. In fact, experts say that number will grow dramatically. By 2050, 100 million people will trace their ancestry to the Spanish-speaking Latin American and Caribbean worlds. We’re in for some big changes. Unfortunately, history

AVI and Babcox Sponsor Free Management Webinar

AVI and Babcox Media are joining forces with Bob Cooper of Elite Worldwide to offer a webinar – "Creating Team Spirit in Your Auto Repair Shop" – that will bring focus to internal communication and managing the relationship between service advisors and technicians. To register, visit eliteworldwidestore.com/babcox, and as a special offer, use the special

ASA Offers Management Seminars at Convention

The Automotive Service Association has three Automotive Management Institute (AMI) seminars slated for its 2009 annual convention.

Roger’s Tire Service focuses on customer service and community relationships

Roger’s Tire Service does things a bit differently. Your first hint: the business performs daily operations out of a barn.

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Kumho Tire Sees Sales Growth in 2023 Despite Slight Market Downturn

Kumho believes its four-pronged investment strategy will cement the company as the No. 1 Tier Two tire manufacturer.

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Dealer Testimonial: ‘K&M Tire Cares’

For more than 40 years, Wholesale Tire Company in Warren, Ohio, has had the goal of serving the people of its community, whether it’s through tire service or community support. The family-owned and operated shop founded in 1972 by Jim Handel, prides itself on offering quick repairs, fair prices and efficient communication from the time

Four Keys to Creating a Succession Plan That Works

Do you have a plan in place to ensure your business maintains its success after you leave?

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Point S Executives Speak on How They Plan to Keep Winning

Point S leadership gives us the scoop on how the group is thriving during times of adversity.

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Recruiting the Next Generation of Technicians

It’s apparent that without focused and ongoing efforts by the industry, filling open positions in sufficient numbers is unlikely.

AAPEX 2022 Announces Service and Repair Award Winners

AAPEX announced the winners of the third annual Service and Repair Awards that recognize and elevate the essential services provided by shop owners, service advisors and technicians to keep the motoring public on the road, the organization said. AAPEX awarded Shop Owner of the Year to Kristi Hudson, Donnie Hudson and Frank Hudson, Troy Auto