Apollo Tyres Co-Hosts First Indian CV Awards
In association with CV, a commercial vehicle themed magazine for the Indian market, Apollo Tyres has held the first dedicated awards for the commercial vehicle segment in India – the Apollo-CV Awards 2010. The awards ceremony took place on Mar. 8, and a total of 23 awards were conferred upon vehicle and ancillary component manufacturers.
Car Care Month POS Kits Available
With April’s National Car Care Month just around the corner, the Automotive Aftermarket Industry Association is reminding tire dealers that its has Be Car Care Aware POS kits available. The $59 Car Care Starter Kit provides a variety of marketing and promotional materials to help the ongoing "Be Car Care Aware" consumer-education campaign. As an added
Focus on ‘Moments of Truth’ for Customer Loyalty
There is perhaps no greater customer service story than the remarkable true account of Jan Carlzon and the business turnaround around that he led as the president of Scandinavian Airlines. In 1981, Scandinavian Airlines reported an $8 million loss and the future of the company looked bleak at best. When the then president resigned,
Reifen 2010: 500+ Exhibitors Set for June Show
According to the latest report from Reifen 2010 organizer Messe Essen GmbH, more than 500 exhibitors have now confirmed their participation at the upcoming 2010 trade show. Firms from more than 40 nations will thus present their tire-related products and services when the doors open at the exhibition in Essen, Germany, open on June 1.
How Fit is Your Sales and Customer Service Effort?
Have you ever considered the fitness level of your sales and customer service effort? No, I’m not talking about some sort of employee exercise program. Rather, I’m asking if the employees that provide sales and service to your customers are functioning at peak performance. If you haven’t given this proper consideration, you’re probably not seeing
Focus on Eco-Innovation at ETRA Conference
Ecological innovations will take pride of place at the European Tyre Recycling Association’s 17th European Conference on Tyre Recycling in Brussels on Mar. 17-19. The themed event will comprise a “Pyrolisys Forum” during the ETRA Assembly Meeting, including the presentation of research studies on tire recycling materials and their employment on road sector and civil
India’s ATMA Wants Sharp NR Tariff Cut
A memorandum sent by India’s Automotive Tyre Manufacturers Association (ATMA) to the nation’s finance ministry outlines the tire industry’s hopes for a reduction in natural rubber duties. Reuters reports that the memorandum, sent in advance of the national budget, states “the customs duty on natural rubber should be reduced from 20% to 7.5%, lower than
Diverse Vehicle Makes and Models Create TPMS Challenges
Not all tire pressure monitoring systems are created equal. In fact, each new vehicle model year brings with it a variety of updated TPMS replacement, reset, activation and decoding procedures. Some measures necessitate using the latest tools; all require a thorough understanding of step-by-step maintenance and service procedures. Learning about a specific TPMS while the
Soberay & Sons Joins TRIB
Retreading equipment distributor Soberay & Sons, with offices in the U.S., India and Malaysia, has joined TRIB. “TRIB continues to add members as more and more companies in the new tire and retread industries throughout the world realize that TRIB is the only international retread industry association representing new tire manufacturers, retreaders, tire dealers, suppliers
ATA Cautions Even as Truck Shipments Jump in Late 2009
American Trucking Associations reported that for-hire truck shipment tonnage jumped 2.1% in December. The boost follows a seasonally adjusted 2.6% improvement in November, ATA said. When compared year-over-year, the December 2009 results were up 6.6% compared to December 2008. ATA’s tonnage index was 108.4 for December, up from November’s 106.2. Still, truck tonnage was down