“A diagnostic tool can be a technician’s lifeblood in fixing a vehicle, so it must have the most up-to-date coverage for any vehicle that rolls into the shop,” said Ed Lipscomb, OTC product manager. “With the Diagnostics for Life program, we’re offering technicians the ability to not only have the newest vehicle coverage, but to have the hardware warranted for the life of the tool, and backing it with technical service during the hours they work.”
Diagnostics for Life provides Encore users with a lifetime warranty on hardware as well as expanded technical service hours. In addition, Bravo 2.0 focuses on making the Encore tool faster and easier to use while expanding coverage and capabilities, the company said.
Major improvements to Encore software include:
- Additional coverage for Audi, BMW/Mini, Chrysler/Jeep, Ford, GM, Hyundai, Kia, Mercedes-Benz, Nissan, Toyota, Volkswagen and Volvo
- Reduced wait on screen-to-screen time
- Faster, more stable operating system
- Clearer user controls on available and unavailable features per vehicle
The Diagnostics for Life program applies to existing and future purchasers of the Encore.