The Nitty Gritty Details of Tire Warranties

The Nitty Gritty Details of Tire Warranties

Warranties are important for consumers making a big purchase–especially when it comes to tires.

When consumers make any large purchase, a good warranty is usually one reason they give for doing so. In this Tire Review Continental Tire Garage Studio video, we discuss why that’s no exception with tires.

Most tires come with warranties that can protect consumers from having to pay full price for a new tire. These warranties help manufacturers and tire retailers alike position tires competitively in the marketplace and indicate their potential longevity to consumers.

Today tire warranties range from 30,000 miles to 100,000 miles. Some tires, like DOT street-legal racing tires and many summer UHP tires, don’t have a mileage warranty since their use doesn’t merit it.

If a tire is worn out evenly across the tread before its mileage limit, it may qualify for replacement under the manufacturer’s tread-life warranty. Warranty requirements differ by manufacturer, and it’s important to let your customers know this. Many times, you may have to be the one to help the customer present to the manufacturer proof of purchase and proof of maintenance, to show that the tires were serviced properly. This includes properly inflating tires, rotating and aligning them and replacing worn suspension components.

In many instances, the manufacturer will prorate the cost of the new tire based on the percentage of tread remaining on the old tire.

Nowadays, tire manufacturers and retailers like you also have the option to offer a road hazard warranty, which covers the repair and possible replacement of a tire if it gets damaged. These can be tacked onto a tire sale and usually bring in a little extra profit.

Don’t forget to follow us on Instagram and Facebook and subscribe to our YouTube channel for more tire, service and shop operations videos.

You May Also Like

Bridgestone Golf CEO Dan Murphy shares what links tires to teeing up Tiger Woods – PART I

In Part I of this interview, Dan discusses successfully bridging the worlds of tires and golf balls into one premium branding experience.

dan-murphy-1400

Tiger Woods, Jason Day and Freddie Couples are just a few of the names linked to the quality and precision behind Bridgestone Golf – but the man behind the scenes who helped create and catapult the Bridgestone Golf brand to PGA grounds is Dan Murphy, the company's current president and CEO.

Does your shop need a marketing firm?

Hiring a marketing firm won’t automatically bring in more business – it can lose you money if you don’t take proper steps.

TR-Continental-marketing
How to recommend LT tires to customers

The LT segment is complex, with different customer priorities and use cases to consider.

TR-Continental-LT-tires
How to avoid TPMS sensor signal transmission limitations

Focus on tool positioning, try not to block the signal, avoid RF clashing and double-check the make, model, year and frequency.

How AI is being used in your shop

AI has been around in the aftermarket for over 20 years, making life easier for techs and shop owners without ever threatening their jobs.

TR-Continental-AI

Other Posts

Continental Tire introduces six new/refreshed tire products during 2024 GOLD dealer meeting

Company leadership also detailed updates to marketing/incentive programs.

Conti-welcome-logo-outside-1400
Michelin highlights sustainable milestones at Sonoma Raceway

We learn about sustainability strategies and new products, drive a Freightliner all-electric eCascadia Class 8 truck, and take a few hot laps around the track.

Michelin-Sustainability-Summit-1400
Continental Tire opens new Retread Solutions Center in South Carolina

The company hopes to uncover new improvements and technologies to innovate the retread process.

Continental Tire’s lessons learned from over 120 years of retreading

John Cox, head of retread truck tires Americas, discusses retread market trends in 2024 and the importance of tire dealers advising their fleet customers on the benefits of retreading.

WT-YT-Continental-Retread-1400