With recent changes to its program, Nexen Tire America now claims it has the most comprehensive and aggressive replacement market warranty program in the industry. According to the tiremaker, changes to the program were geared towards adding value to Nexen’s product line at the consumer level by providing end users with coverage throughout the life of their tires.
The warranty program has been launched under the name Nexen Total Coverage Warranty. It includes a limited tread wear warranty that protects against under-delivered guaranteed miles, a 2-year limited road hazard warranty that protects against damage caused by potholes, nails, glass and other debris and a 36-month roadside assistance program that provides free tire change and two service if no usable spare tire is available.
“When building this new warranty, it was important to keep the consumer’s perspective of what would be valuable to them,” says Kyle Roberts, Nexen director of marketing. “We wanted a program that would offer benefit throughout the life of the product, protect consumers from premature replacement costs and most importantly keep people safe on the side of the road. We are confident that we accomplished that.”
Nexen’s Total Coverage Warranty launched on May 1 and covers tires purchased on or after that date. A list of covered patterns and more specific warranty details are available online at nexentireusa.com or you can reach customer service at 1-800-576-3936.
