More Reader Notes - Tire Review Magazine

More Reader Notes

I haven’t even finished reading your article (First Off, June 2008) and I’m compelled to write and thank you.

Your insight and objectivity on this issue are certainly welcomed by me and, I’m sure, many other tire dealers.

I, too, was upset by the ABC 20/20 piece and its obvious (to us) sensationalistic approach. But after giving it much thought and discussion with my store managers I began to see that we would all be better off by taking some positive action to deal with public concerns. We will be putting some new policies in place at Frisby Tire that will address this issue.
 
Don Frisby
President
Frisby Tire Co.
Ottawa, Ontario

(Note: Frisby is vice president of Ontario Tire Dealers Association, and tell me that he plans to include this subject as an agenda item in September.)

If you have comments to share, send to me at [email protected].

– Jim Smith

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