Mitchell 1 Releases Update for ProDemand Auto Repair Software

Mitchell 1 Releases Update for ProDemand Software

Mitchell 1 has released a software update for the company's ProDemand auto repair information software, which aims to save technicians time and increase productivity.

Mitchell 1 has announced a software update for the company’s ProDemand auto repair information software, which aims to save technicians time and increase productivity.

“The team at Mitchell 1 is continuously implementing improvements to streamline the ProDemand navigation to help technicians repair vehicles more efficiently,” said Gary Hixson, senior market manager, Mitchell 1. “Along with 1Search Plus, the latest enhancements will have a positive impact on productivity in the shop.”

The latest updates build upon the new 1Search Plus interface in ProDemand with additional features to help speed up the search process, increase accuracy and engage with customers.

 

In the Quick Links bar, users will see two new links:

  • The Tire Pressure Monitoring System (TPMS) Quick Link provides quick access to aftermarket TPMS information for the selected vehicle. The data is exclusive to Mitchell 1 and includes Dill part numbers, Schrader part numbers, ATEQ reset procedures and Bartec reset procedures, in addition to the tire fitment data already in ProDemand.
  • The Component Test Quick Link takes users directly to the information contained in the guided component test card in 1Search Plus. The component test information is generated from five separate types of information, including component operation, best test location, component location, connector end view and specific diagnostic tests to run.

 

Additional enhancements include:

  • Multimedia Links: ProDemand now plays OEM video and audio media clips associated with the relevant repair information right inside the ProDemand application without needing to link out to another website. The clips make it easier for technicians to identify a particular sound by hearing that sound in an audio clip versus the sound being described in writing. Procedures that in the past would appear as text and line drawings can now be viewed in “live action,” just as the technician would expect to see them in the vehicle.
  • Consumer-Friendly Maintenance Checklist: Users have the option of printing a customer-facing maintenance schedule. This checklist has a brief explanation for many of the maintenance services written in easy-to-understand terms meant to be shared with vehicle owners. This makes it easy for service writers to engage with customers to explain the work being done to their vehicle, as well as make recommendations for needed work that can bring in additional revenue.

You May Also Like

Yokohama Rubber commits to SBTi validation for sustainable targets

This commitment letter pledges to set and submit targets that are aligned with the SBTi’s target-setting criteria within two years.

Yokohama-greenhouse-gasses-stock-

The Yokohama Rubber Co. submitted a commitment letter to the Science Based Targets Initiative (SBTi), the first step in gaining validation of science-based targets (SBTs) for greenhouse gas emission reductions that are scientifically consistent with standards established by the Paris Agreement.

This commitment letter pledges to set and submit targets that are aligned with the SBTi’s target-setting criteria within two years, Yokohama said. Companies are asked to set SBTs that target reducing emissions related to all of a company’s business activities, including direct emissions from their own operations as well as indirect emissions caused by other companies and customers.

Michelin sees steady sales volume in 2023 YOY, increases NA market sales

The company said sales for the year amounted to approx. $30.6 billion, down a slight 0.9% from 2022.

Michelin-Magog
Double Coin to participate in this year’s TMC trade show

Double Coin will showcase its EPA Smartway-verified truck tires including the FR610 steer, FD405 drive and the FT115 trailer position tires.

Double-Coin_TMC-1400
SRNA promotes director of product planning for Falken PLT tires

With more than two decades of experience in the tire industry, TJ Johnson is now coming up on eight years with SRNA.

Tsuyoshi-Johnson-SRNA
Ascenso Tires North America finds new president

Thomas Clark brings with him a three-decade-long career, marked by progressive responsibilities at companies such as Michelin and Carlstar Group.

Ascenso-Thomas-Clark

Other Posts

Turbo Wholesale Tires partners with LA Rams’s Kyren Williams

The All-Pro NFL running back will appear in promotional print and social media campaigns for Turbo Wholesale Tires.

turboCombo
VIP Tires & Service donates $275,000 to Make-A-Wish in 2023

Last year’s donation brings VIP’s total contribution to Make-A-Wish in recent years to over $1.275 million.

MAW-VIP-Tires-1400
Wes Samperio named Dunlop Motorcycle Tires’ product planning manager

Samperio has held several positions throughout his eleven years with SRNA, from warehouse operations to customer service to sales.

wes-samperio-dunlop-motorcycle-tires
SRNA names national sales manager (West) for commercial truck tires

Sam Williams has been with SRNA since 2016, most recently working as a senior strategic account manager.

Sam-Williams-SRNA-1400