Kukui Corporation, the maker of the All-in-One Success Platform, has announced the launch of Kukui 5.0, the most advanced version of its integrated suite of analytics, marketing, and customer communication tools. With over 25 new features and improvements, the next generation of the All-in-One Success Platform is designed with the input of customers and the industry to support the needs of shop owners today and well into the future. The two most notable features of Kukui 5.0 are a completely rebuilt Website Core and Kukui Reviews. Kukui will be showcasing this release at the Ratchet+Wrench Management Conference this week.
The new Website Core is redesigned to leveraging regional CDN support for local website delivery. It provides enhanced performance and security for better SEO (Search Engine Optimization) and CRO (Conversion Rate Optimization).
Kukui Reviews is focused on one of the most important aspects of running a business today, online reputation. Positive comments from customers produce an average increase in sales of 18 percent and customers are shown to spend 30 percent more per visit because of positive reviews. Kukui Reviews detects when a customer has concluded a repair and automatically texts them a request to leave feedback for the shop. This enables customers with the convenience of providing immediate feedback on Google, Facebook, and Yelp about their recent shop visit directly from their smartphone. And, because Kukui Reviews is an integrated component of the Kukui CRM and Kukui DVI customers do not have multiple products to configure and manage.
“I personally met with close to 1000 shop owners and asked them what makes them successful, and what they need in a software platform to continue that success into the future,” said Todd Westerlund, CEO of Kukui. “This feedback was essential to the design of Kukui 5.0 our most substantial release ever.”