Las Vegas (November 1, 2016) – Dunn Tire, an independent tire dealer, has been named the Finalist for the 2016 Tire Review Top Shop Award.
Now in its tenth year, the Tire Review Top Shop Award, presented by Coats, seeks to honor the “best of the best” independent tire dealers in the U.S., Canada and Mexico.
Dunn Tire, with 30 retail locations and five wholesale distribution centers in Buffalo and across the northern New York region including Erie, Penn., was founded in 1973 by James Dunn. Today the dealership is owned by a group of investors led by Randall L. Clark, president & chairman of the board. The prestigious honor was announced the Tire Industry Association’s Tire Industry Honors Awards Ceremony in Las Vegas last night.
Tire Review’s Top Shop contest evaluates dealers of all sizes and types, honoring independent tire dealers that best epitomize the key attributes and values of a highly successful business, who are an ideal representative of the industry in the areas of: customer service and retention, training and education, merchandising and promotion, professional standards and conduct, appearance, solid business management, community involvement, business growth, achievement and innovation.
“Being selected as a Top Shop finalist is a tremendous honor for Dunn Tire and all of our employees,” said Robert Clark of Dunn Tire. “Customer service isn’t a tagline in our organization – it’s a culture. Being recognized by a leading industry publication in Tire Review and our peers as a Top Shop is something our employees are very proud of.
“Dunn Tire’s success starts with the culture we’ve created within our stores,” Clark went on to say. “Our employees are highly motivated and dedicated individuals that are consistently recognized for their achievements in the work place. For them providing world class customer service is natural and our customers are able to experience this every time they visit. Being recognized as a Top Shop validates this and ensures the Dunn Tire culture will continue to thrive.”
Winner this year was Lex Brodie’s Tire, Brake & Service Co. Based in Honolulu with five locations, Lex Brodie’s has been locally and nationally recognized for its commitment to the community and exceptional level of customer service.
“The award shines the spotlight on the most successful businesses in our industry, especially the owners and team members who support that success,” said Tire Review editor Patti Renner. “We see our Top Shop Winners and Finalists as an inspiration for others in our industry. It’s the only award of its kind that is independently judged, and this year I think our judges did a great job in selecting Lex Brodie’s Tire, Brake and Service as our 10th Top Shop Winner.”
In addition to Dunn Tire, two other Finalists were honored this year, including:
- Bud’s Tire Pros, with 3 locations serving the Riverside, California area. Founded 20 years ago, the dealership is owned and operated by Bud Luppino.
- McMahon’s Best-One Tire, with 3 locations serving Fort Wayne and northern Indiana areas. Founded in 1969 by Patrick McMahon, Jr., the business today is owned by Patrick J. McMahon III, Randy Geyer and Mark Zurcher.
“The level of competition was incredible this year, so I’m very proud of our finalists, among the best-of-the-best tire dealers out there,” Renner continued. “Year after year of this competition, the North American tire dealers continue to raise the bar when it comes to professionalism, dedication and innovation. They work very hard at setting a high standard among businesses of all types – even beyond our industry. They have a lot to be proud of.
“I also want to thank Coats, our presenting sponsor since the very start of this competition,” said Renner. “They’ve been a fantastic partner for this. They embraced this concept from the beginning, and have strongly supported the Top Shop Award program in every possible way.”
Three Finalists will each receive a Coats wheel balancer or tire changer of their choice, a $1,000 cash prize, a feature story on the dealership in the October issue, and a specially designed finalist trophy.
The Top Shop winner receives the Coats wheel balancer or tire changer of their choice, a $2,500 cash prize, airfare and hotel for two (2 nights/3 days) to the 2016 Global Tire Expo/SEMA Show in Las Vegas, a feature story on their business in the October issue of Tire Review, and a specially designed trophy to display in their stores.
For the 2016 Top Shop Award, Tire Review accepted entries from January 1 through July 3. From the full group of over 130 entrants, judges selected 25 semi-finalists, which were then required to complete an extensive entry form and provide details about their business, including: size, sales mix, merchandising techniques, customer service, training, achievement, and their role in their community. From there, eight semi-finalists were chosen for final judging by an independent panel of judges.
About Tire Review
Celebrating its 115th year of continuous publishing, Tire Review (tirereview.com) is the oldest, most widely read B2B magazine serving the tire industry in the world. Tire Review magazine, published by Babcox Media, offers in-depth information pertaining to all aspects of operating and growing a successful dealership – including business operations information, marketing and sales insights, product applications, technical service-related issues, tire industry research, and annual directories and guides. Babcox Media is a major B2B publisher that covers the tire, automotive parts and service, truck fleet, power sports, collision and engine building segments with an array of B2B magazines, digital media and video products.