Epicor Previews Predictive Maintenance Solution at AAPEX 2021 - Tire Review Magazine

Epicor Previews Predictive Maintenance Solution at AAPEX 2021

Epicor's Predictive Maintenance Assistant (PMA) aims to help independent repair shops predict upcoming maintenance and repair opportunities to make them more essential to their employeess.

Epicor Software Corporation showed off two data analytics solutions for independent repair shops at the 2021 AAPEX Show in Las Vegas. The new solutions, Epicor Predictive Inventory Assistant (PIA) and Epicor Predictive Maintenance Assistant (PMA), are designed to help users increase sales, profitability and customer loyalty by enabling world-class service levels and operational efficiency, the company said.

Epicor said its PIA leverages three Epicor technologies – an AI-driven automated decision-making assistant, inventory management tool and Epicor Vista parts replacement rates – to continuously generate recommendations for optimizing inventories at each user location based on product demand and a variety of business-defined rules. This new capability can help distributors improve their competitive position and inventory efficiency by quickly addressing new service trends and other changes taking place within their local markets. The solution also includes AI-driven forecasting of brand and part by vehicle.

“It has become almost impossible for distributors and service providers to keep pace with the rapidly evolving universe of parts and service needs represented in today’s car parc,” said Tim Hardin, senior vice president and general manager of automotive at Epicor. “Our Predictive Inventory Assistant enables these businesses to protect their single largest asset, their inventories, through an ever-vigilant virtual product manager that monitors and responds to changes in market behavior.”

The Epicor PMA solution marries AI technologies with the company’s insight into part consumption by vehicle and market to help service providers predict upcoming maintenance and repair opportunities, the company says. This capability can help independent repair shops and tire dealers accelerate growth and increase profitability by being viewed as essential to their customers, Epicor said.

“Every aftermarket business faces the daily challenge of demonstrating its unique value to their customers, whether service providers or consumers,” Hardin said. “The Epicor Predictive Maintenance Assistant can help make service chains a more essential part of their customers’ lives by identifying future issues that could affect the reliability and safety of their vehicles.

“This is the next step beyond conventional diagnostics. We’re not simply responding to problems that have already occurred but helping customers understand what could happen down the road. This represents an extremely attractive new value proposition for our industry.”

You May Also Like

Yokohama Rubber reveals 2024 motorsports activity plan

Yokohama said participation in motorsports activities is crucial to its efforts to strengthen the Advan and GeoLandar brands.

Yokohama-Nitrocross

Yokohama Rubber revealed its motorsports activity plan for 2024. The company said participation in motorsports activities is crucial to its efforts to strengthen the Advan and GeoLandar brands and is again participating in a wide variety of motorsports events around the globe, from top-category to grassroots events.

Yokohama Rubber will again supply its Advan tires to many teams participating in motorsports events, such as Japan’s Super GT, the Nürburgring 24-Hour Race and the Pikes Peak International Hill Climb. Yokohama Rubber’s GeoLandar tires will be supplied to teams participating in off-road races in North America and Asia, including the Baja 1000, King of the Hammers, the Mint 400 and the Asia Cross Country Rally.

TIA’s Advanced Farm Tire Service training to take place in June

The training class for technicians in the agricultural and farm tire industries is set to take place June 11-14.

TIA_training-
Maxxis-sponsored athletes make podium, overall top 10 at Mint 400

Maxxis athletes Michael McFayden, Ethan Ebert and Trey Gibbs had podium finishes at the Mint 400 on Maxxis RAZR XT tires.

2024-mint400-maxxis
Sun Auto Tire reveals winner of Ford Bronco Sport giveaway

Lowell Anderson entered the giveaway at his local Sun Auto Tire & Service store while receiving a routine oil change.

Sun-Auto-Bronco-giveaway
Nokian Tyres holds bracket challenge on worst roads in North America

In 2023, the tiremaker’s audience voted Quebec as the province or state with the worst road conditions on the continent.

Pothole-Protection-from-Nokian-Tyres

Other Posts

Gallery: 2024 Big O Tires conference and convention

Highlights from this year’s Big O Tires conference and convention, featuring a general session, trade show and breakout sessions.

Gary-Skidmore
Bridgestone’s Firestone Liberia rubber farm receives ISCC Plus recognition

According to Bridgestone, its Liberia facility earned the ISCC Plus certification for its efforts in reducing environmental impacts.

Firestone_Liberia
Ascenso Tires adds new OEM sales manager

Douglas Duesing has more than ten years of experience working in agriculture, construction and mining OEMs.

Ascenso-Douglas-Duesing-1400
Nexen Tire Motorsports drivers earn top placements at King of the Hammers

Nexen Tire Motorsports partnered with drivers across a variety of racing series both on- and off-road, including King of the Hammers.

Nexen-KOH