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CR Responds to Associations

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Consumer-Reports-LogoEarlier this month, several trade organizations wrote to Consumer Reports to rebut an article about aftermarket parts voiding vehicle warranties. The magazine addressed the complaint with a new article published on June 9 – “Can an Aftermarket Part Void My Car Warranty?

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The Auto Care Association, Automotive Oil Change Association, Service Station Dealers of America and Tire Industry Association complained the original Consumer Reports article was based on a 2012 technical bulletin from Kia that violates the Magnuson-Moss Warranty Act.

In its latest article, Consumer Reports clarifies “in the protections for reasonable use in the Magnuson-Moss Warranty Act is the right for consumers to have the vehicle serviced at a business of their choice and the option to use aftermarket parts, meaning potentially money-saving alternatives to those that came on the car, while retaining the original warranty. The automaker is not allowed to void a warranty just because a nonfactory part is used.”

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The article can be read here.

The associations have also called on the Federal Trade Commission twice – once in 2012 and once in light of the article – to address the Kia technical bulletin.

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