Wage and Hour Claims on the Rise
With the economic struggles that many people have faced over the past few years, there has been an increase in the number of wage and hour claims filed by employees against their employers. Previously, employees were more reluctant to file claims against their employers for fear of retaliation and/or job loss. However, as the economy
Product Spotlight: Brakes & Friction Materials
The latest brakes and friction materials are designed to fight rust, corrosion and peeling so drivers get the longest performance out of their brake system. New technology helps brakes absorb vibration for quieter stops while displacing heat and cutting down on brake dust. ACDelco ACDelco has added a proprietary surface coating to its police car
Maintenance Knows no Limits
Whether it’s cars or appliances, some periodic care keeps things running smoothly.
Practice, Practice, Practice
As Top Shop year starts, tire dealers can show that being the best is no sleight of hand.
Consistency is Key in Goodyear’s ‘On Target’ Message
Dealers love consistency from their suppliers, especially if that means no disruptions or other headaches. Consistency was held up as Goodyear’s badge of honor at its 2012 dealer conference.
March 2013 Sales Intelligence
Tire and service pricing for Charleston, W.V; Houston, Texas; Mobile, Ala.; Pierre, S.D.; Providence, R.I.; and Tacoma, Wash., retail tire markets during the period of Feb. 12-21, 2013.
Winning and Losing with Customer Complaints: Part 1
Learn how customer complaints and problems can affect your tire/auto service business, as well as effective behaviors your staff should execute when confronted with these situations.
Become Even Easier to Find with a Mobile Website
Learn where – and how – your customers are searching to maximize your shop’s potential.
Why Do My Tires Feel Different?
Examining the differences between OE tires and their “exact duplicate” replacements.
Comfort, Familiarity Still Count in Truck Tire Service
Examining what fleets want – and what they really need – from truck tire service suppliers.
And on the Ninth Day…
Great farm tire dealers can control their own destinies – and those of their customers.
Making the Seasonal Change
It’s important to consider TPMS sensors when changing over winter tires – and vice-versa.