2021 Top Shop Finalist: Telle Tire & Auto Centers
Aaron Telle has expanded the 79-year-old company into a thriving 18-location business in the St. Louis and Kansas City markets.
2021 Top Shop Finalist: Plaza Tire Service, Inc.
Plaza Tire Service management positions its stores to meet customer needs with a level of efficiency and meticulousness that rivals their competitors.
2021 Top Shop Winner: Burt Brothers Tire & Service
The Burt Brothers’ partners are innovative problem solvers, and yearn to perfect their business model as they expand and grow to define what next-generation leadership means.
2021 Top Shop Competition Standouts Are the ‘Best of the Best’
These Top Shops lead by example, relentlessly focus on elevating their customers’ service experience, outshine their competitors, stand out in their community and commit to excellence, says Tire Review Editor Mary DellaValle.
Customer Service Scripts vs. a Sales Process
When you manage and control the conversation, you have your best shot at controlling a favorable outcome.
Torque and TPMS: What Technicians Need to Know
Torquing shouldn’t be considered an extra step; it is more about performing a step completely.
The Lowdown on Judder and BTV
Knowing the difference between pulsation/DTV and judder/BTV is critical to solving any brake complaint and avoiding a problem in the first place.
Radio Waves & Tools for TPMS
TPMS and keyless entry can be difficult to understand because these systems rely on transmitting, receiving and decoding radio waves, but these signals are invisible
The State of the Aftermarket in 2021
Aftermarket retail sales have performed well despite the decrease in vehicle miles traveled.
Flotation vs. Traction in Ag Tires
Identifying tire solutions that can ideally accomplish both traction and flotation will help ag tire dealers provide the best possible advice to their farmer customers.
Tire Innovations Ramping Up for Autonomous, Electric Fleets
The prospects for tire breakthroughs for autonomous and electric vehicles over the next five years remain strong, according to a report from Smithers.
Fairfield Tire & Service Keeps Honesty Top of Mind
Keith Hyde truly believes that honesty is the best policy, and that’s the motto he has instilled at Fairfield Tire and Service in Fairfield, Iowa, since 2003.