Steve and Andrew Brock, the father-and-son team who co-own Big Rapids Tire, run their shop by consistently “doing the right thing.” Steve says he knows the face of nearly every customer who walks through his doors.
Aaron Telle has been instrumental in expanding the family business from one to 16 stores.
Robert Duckworth turned around Tire Outlet’s Palatka location, making it one of the 12-store dealership’s most profitable, with a lot of elbow grease and a focus on operational efficiency.
One could say that Ronnie Lefevers’s reverence for all things tires, and appetite for success at a young age, laid the foundation for the Tires Plus dealership he runs today.
Since taking the helm of Beasley Tire Service, Bob Beasley has expanded the company under his father’s customer service motto, “we make it happen” for the customer.
Eric and Allison Smith distinguish themselves as the most neighborly shop in the LaPorte, Indiana, area.
When “Uncle Dan” Svihla – the owner of Uncle Dan’s Tire World & Auto Centers – says customers are No. 1 at his shop, he’s not just delivering lip service.
Joe Mullaney says independent tire dealers have a leg up over the big box stores when it comes to choosing their direction.
As a proven pillar of its community, Findlay, Ohio-based Carko Tire and Auto is known for exceeding customers’ expectations with honest service and integrity.
Single-location TMA Yankton has always been deeply committed to honestly serving its customers, contributing to the community and treating its employees well.
Newbury Tire’s tire/service mix is 100% tires. With four techs, a store manager and Owner Alex Gall working day in and day out at the shop, the customer is always top of mind for the staff.
Listening to customers is key for Van Kleeck’s Tire staff that extends to selling tires on the dealership’s website because that’s what customers want.