A Focus on People Defines Today’s Top Shops
For the past few years in the tire industry, there has been a keen focus on people– keeping people on your staff happy, attracting new ones to your business, finding ways to challenge tenured employees…the list goes on. In fact, tire dealers like you are getting pretty innovative in ways they’re working with their staff
Future Proofing your Business as Vehicle Technology Changes
Most of us are back to living lives that resemble our pre-pandemic selves, but chip shortages persist, and new car production rates still haven’t recovered, with Trading Economics still recording a significant drop in United States car production compared to pre-pandemic rates, and The Alliance for Automotive Innovation recording that North America lost more than
Look Inside Lamborghini’s VIP Lounge in NYC and Drive a Urus with Us
During a recent ride-and-drive with Pirelli, the tiremaker showcased its relationship with Lamborghini with a stop at the prestige OEM’s Lamborghini Lounge, a no-frills building tucked inside New York City’s Chelsea District. Inside, it’s where discerning soon-to-be Lamborghini owners can go and customize their vehicles (namely, the Huracán and Aventador) as part of the carmaker’s
Fleet Tire Market to Outpace Overall Tire Market to 2026
Fleet tire consumption is growing along with population and middle-class expansion regardless of the economic and transportation setbacks related to COVID-19. Thanks to the shift in mobility that is taking place to 2026 and beyond, which includes greater efficiencies in commercial transport and the use of car- and ride-sharing fleets for personal transportation, the fleet
What Does AAPEX Have to Do With Right to Repair?
Auto Care Association President and CEO Bill Hanvey explains what the tire industry is up against, and what to truly expect in the battle for maintenance and repair data.
Raising the Next CEO
As the co-CEO of Virginia Tire & Auto, I’ve had the great fortune of building on the legacy that my parents created when they started this company 45 years ago. Today, I am leading a company of about 300 employees across 17 locations, while raising five children ages 4–13. Now, before I continue, I have
Looking for Opportunities Amid Supply Challenges
While the industry continues to battle supply issues, now is a good time to look at other aspects of your shop that you can control.
Finding Your Tire Shop’s Value Proposition
By following a few steps, any growing business in this field, new or old, will be better positioned to determine what their value proposition is, too.
Forging a Path Forward
The skills we learned from being distanced because of the pandemic will stay with us, but think of it this way: As the world opens up, what opportunities will it offer you?
Waves of Change: Tire Review Makes Staff Changes
Tire Review is accelerating its efforts to keep you engaged, enthusiastic and curious about the growth your business can achieve.
2021 Top Shop Competition Standouts Are the ‘Best of the Best’
These Top Shops lead by example, relentlessly focus on elevating their customers’ service experience, outshine their competitors, stand out in their community and commit to excellence, says Tire Review Editor Mary DellaValle.
Customer Service Scripts vs. a Sales Process
When you manage and control the conversation, you have your best shot at controlling a favorable outcome.
