Missing a Word Not ‘Iffy’
Anti-unsafe used tire law proponents miss the point – and the key word.
Death by a Thousand Cuts
Is your good nature and the ‘cost of doing business’ doing in your business?
Practice, Practice, Practice
As Top Shop year starts, tire dealers can show that being the best is no sleight of hand.
It’s Just a Numbers Game
The “creeping normalcy” of change is taking the heart, soul and backbone out of the tire business.
New Angle to Old Problems
TIA’s “Recommended Practice” approach to used, aged tires makes sense. RMA should agree, right?
The Great MSRP Debate
The road to smarter, more informed consumers is paved with unintended consequences
More Than a Trophy and Check
Dealers are using Top Shop program to “set the bar” and push for improvement.
TIA President’s Agenda
Incoming TIA President Randy Groh Outlines Plans
Dialogue Starts?
Here’s What You (Few) Had to Say About Tire Repair Questions.
Trying to Get to the Bottom of World-Class Customer Service
Thanks to our annual search for the "best of the best" tire dealers through the Top Shop Award program, we often are asked for tips on how to win this honor. To which we respond: "The best dealerships are those that are very good at everything. More than anything, though, they have an obvious world-class
Letter: When it Comes to Repair, Whose Side is the RMA On?
[Editor’s Note: The author of this Letter to the Editor, Philip Nigh, is a former chairman of the Tread Rubber and Tire Repair Materials Manufacturers’ Group (TRMG).] I have recently learned that the Rubber Manufacturer’s Association’s proposed tire repair legislation has been voted on and passed the New York State Senate Transportation committee. It now
Reader Offers Feedback on Tire Aging Issue
I’m writing you as I have read your article on tire aging called, "Simple? Naive?" in the May edition of Tire Review magazine. (Click here to review May’s column.) You stated in the article that even though there is no science to back up the tire aging issue, that you would hope that the RMA