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Bolt On Technology Updates Software

Bolt On Technology announced feature updates to enhance the two-way text messaging communication that shops have with their customers through the Message Manger and Mobile Manager.

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Bolt On Technology announced feature updates to enhance the two-way text messaging communication that shops have with their customers through the Message Manger and Mobile Manager.

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Bolt On’s “Inbound Photo Texting” feature allows customers to send vehicle photos to shops so they can see and clarify their vehicle concerns, and make decisions on how to proceed. This is a free update that is available to all current Message Manager users.

In addition, Bolt On has created more options for shop owners when texting their customers. Mobile Manager Pro users now have the ability to text customers vehicle photos without an inspection report. Shops can simply take a picture, add text and draw on the photo, then send the photo directly to the vehicle owner. This update is currently only available for Mitchell 1 Manager SE and Snap-On ShopKey SE users.

Another highly anticipated update available to Mobile Manager Pro users is the shop’s ability to send service estimates to customers via text. This feature allows shops to get immediate authorizations on services with just a few taps of their fingers. This feature is available for free to Mitchell 1 Manager SE and Snap-On ShopKey SE users.

For more information, visit boltontechnology.com.

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