Alliance Tire Americas has released an online ordering system for its dealers.
The site, www.onlineATG.com, allows easy ordering, tracking, product availability and invoice information for Alliance, Galaxy and Primex dealers.
“We strive to make it easy for our customers to work with us, and this website platform is a significant step in that direction,” said Manny Cicero, president of Alliance Tire Americas. “We worked closely with off-highway tire industry experts, customers and e-commerce experts to develop a system that puts the latest technology in our customers’ hands. OnlineATG.com will save our customers substantial time in checking inventory, as well as placing and tracking their orders.”
The website is linked directly with the company’s North American warehouses in order to provide real-time inventory. Other features of OnlineATG.com include downloadable product information, order history and tracking, and invoice history, among others.
Additionally, dealers can customize the OnlineATG.com setup to allow various levels of access for different users. Cicero pointed out that OnlineATG.com builds on customers’ relationships with their Alliance, Galaxy and Primex representatives; the system is designed to be an additional tool for dealers, said Cicero, and won’t replace direct human contact with the company.
“We value the person-to-person relationships that we’ve built with our customers – in many cases, over years or even generations. Your Alliance, Galaxy or Primex representative still confirms and processes every order, and remains available for help and information. OnlineATG.com just adds a tool that allows customers to work whenever, wherever and however they want – faster and more efficiently than ever,” he said.
