The Automotive Distribution Network is holding a free live training webinar for shop owners on May 6.
The live webinar will teach tactics to shop owners for doing business during the COVID-19 crisis. Professional trainer and consultant, Steve Kwiatkowski, and Sally Whitesell, president of sw Service Solutions, will explain unique and creative ways to overcome the business challenges created by COVID-19, ADN says. This webinar will review many successful steps other shops have taken to keep their businesses open and employees on the job.
This session will cover:
- How to maintain customer communication – what to tell them – how to reach out to them;
- How to promote a “we’re open for business” message;
- How to reassure customers about your new cleaning regimens – overcome their fears;
- How to organize pick-up and delivery;
- How to continue to present and sell maintenance in this economy; and
- How to “stand out” and grow your business when others are failing.
Register for “How to do Business During the COVID-19 Crisis” on May 6 at 10 a.m. EDT or 2 p.m. EDT here.
