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AMN Drivetime with Epicor’s Jon Owens

Owens describes what he’s learned from volunteering in the industry and his vision for AACF as current its president.

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Epicor Donates $100K to Northwood University

Northwood University received funding from Epicor to establish a new automotive lab for training.

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Epicor, ARC Collaborate to Introduce Enhanced Estimating Tool

Epicor announced a collaboration with automotive aftermarket technology provider Auto Repair Compare (ARC) in the launch of a tool that enables consumers to receive accurate repair quotes on a 24/7 basis via their preferred service shop websites. The new tool leverages the Epicor Integrated Service Estimator (ISE) solution to guide consumers through a highly automated

Epicor To Offer No-Obligation Tech Consultations at AAPEX

Epicor announced it will offer free, no-obligation technology consultations for automotive aftermarket suppliers, distribution businesses and vehicle service shop operators throughout AAPEX 2022, November 1-3, in Las Vegas. The company says these free sessions will be available in the Epicor booths (A2238 and R9030) as well as through virtual meetings and are part of the

Rod Bayless Epicor Predictive maintenance assistant
Epicor Partners with MicroStrategy on Predictive Maintenance

Epicor has announced an agreement with global analytics and business intelligence provider MicroStrategy Incorporated to deploy the new Epicor Predictive Maintenance Assistant solution via MicroStrategy’s HyperIntelligence technology. HyperIntelligence embeds instant, zero-click insights within users’ existing business tools, providing convenient, pervasive access to data at virtually any point of decision, the company says. Epicor PMA marries

Rod Bayless Epicor Predictive maintenance assistant
Epicor Launches Mobile App for Automotive Service Businesses

Epicor says it launched the multi-feature Epicor Service CRM mobile app for automotive service businesses. Epicor says the Service CRM mobile app enables service shop owners, managers and other authorized persons to use their iOS or Android devices to connect with customers, manage their shop calendars, create and confirm service appointments and monitor key customer

Epicor Debuts Virtual Service Advisor ‘Sidekick’ at AAPEX/SEMA

For tire dealers, SideKick360 has tire-tracking features for both customers and dealers.

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Epicor Previews Predictive Maintenance Solution at AAPEX 2021

Epicor’s Predictive Maintenance Assistant (PMA) aims to help independent repair shops predict upcoming maintenance and repair opportunities to make them more essential to their employeess.

Rod Bayless Epicor Predictive maintenance assistant
Epicor ISE Offers Access to TireConnect by Bridgestone

TireConnect helps automotive service providers increase revenue by expanding into the retail tire category, Epicor says.

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Epicor Service Estimator Integrated with Shopmonkey Software

The ISE solution is a cloud-based estimating and parts sourcing tool that Epicor says reduces the time needed to identify and accurately estimate virtually any common vehicle maintenance or repair need, including tire replacement.