Business Planning Guide for Tire Dealers: Employee Handbook

Business Planning Guide for Tire Dealers: Employee Handbook

Be sure your company policies and procedures are up to date. Check out the Employee Handbook checklist, part of the Tire Review's Business Planning Guide.

Employee Handbook Tire business planning

You already know that running a business can be a challenge. It takes a lot of work to keep all of your plates spinning – balancing customers, employees, operations and cash flow against your long-term goals for growth. To help keep things moving forward in a positive direction, we offer you this special 2019 Business Planning Guide. Whether you use it as a reminder, a to-do list or plan of attack in preparation for the year ahead, we hope the information will further your success.

ο Review your employee handbook. If you don’t have one, you can check out NFIB Small Business Legal Center’s Model Employee Handbook, which has policies your small business can adapt and use.

ο Take an inventory of the required information you need to provide your team members. At the very least, your handbook should contain:

  • Employment at-will disclaimer and statement on equal employment opportunity
  • Policy prohibiting unlawful discrimination and harassment
  • A section describing your policy for use of company property, privacy rules, and social media
  • A section on employment classification and overtime rules
  • A policy on family and medical leave (if you have 50 or more employees)
  • A section on safety
  • Disciplinary guidelines

ο Be sure your company policies and procedures are updated. In addition to privacy rules, drug use, and dress code, the handbook should outline explicitly what employees can and cannot do with company property, like equipment, tools, vehicles, telephones, computers, and software. Other commitments and statements in this section could include an updated social media policy, a drug/alcohol-free environment policy, and an open-door policy (where employees are free to bring forward any concerns or problems they might have). It should also include clear statements about disciplinary action that results if any parts of these policies are violated.

ο Consider revising your leave and attendance policies. First, be sure they are current with the daily-to-day practice within your organization. Second, are they appropriate to attract the types of workers you want? If you have a tough time attracting new employees, you might consider allowing for flextime, job sharing and other considerations, then revise these policies accordingly.   

For more business planning checklist items, see our Facilities and Equipment checklistTax and Legal checklistOnline Reputation checklistWebsite checklist, and Business Values checklist.

To print an easy checklist of the full 24-points, click here.

You May Also Like

Consider Software Solutions to Streamline Operations

Representatives from several software providers share how solutions drive efficiency and profitability, as well as what to look for when considering a system in your shop.

When it comes to operating a successful tire dealership, software systems have become a necessity. Not only do they streamline the point-of-sale process and daily operations, but today’s software packages also offer solutions for customer communication, inventory, service writing and more.

We spoke with representatives from several software providers, who shared how these solutions drive efficiency and profitability, as well as what to look for when considering a system for your shop.

How Data, Analytics Can Boost Profitability for Tire Retailers

By collecting and analyzing data about a dealer’s sales history, inventory levels and market demand, data and analytics platforms can analyze the performance of each dealer’s store and recommend actionable improvement opportunities.

How to Start the PPP Loan Payback Process

For many PPP loan recipients, it is time to start the repayment process—or file for PPP loan forgiveness. Read on to find out which portion of your loan may be forgivable and how to apply for forgiveness, as well as how to start the repayment process.

Creating a Positive Work Environment

Larry Sutton of RNR Tire Express shares seven different practices that have helped him create a positive work environment.

Using Data to Enrich the Customer Experience

Attaching data or a number to a vehicle’s service record adds a level of transparency to the discussion, and moves it from an “opinionated upsell” to a true, fact-based service need.

Coats Tread Depth Data

Other Posts

Microlearning Makes the Tire Industry Smarter, More Profitable

Microlearning modules can be customized to company and team member needs, where participants can learn through their own experiences and at their own pace.

Setting Up for Success: The Importance of Onboarding New Employees

Onboarding serves to not only give a new employee practical information that they will need in the job, but having that information gives them confidence as they start out in their new position.

employee-onboarding
Online Reputation Management

Eighty-eight percent of consumers trust online reviews as much as they trust personal recommendations.

Online-Business-Management
Loaner Vehicles: Drive Revenue, Customer Satisfaction

If managed efficiently, loaner vehicles can impact your business in many positive ways leading to higher sustained revenue.

Loaner-Vehicles