How to Retain Customers Through Consistent Interaction

Sponsored by Podium

Original air date: July 19, 2017

Identify key points in the tire buying experience when your customers are most open to influence, so you can better engage with them. Attend this webinar to learn how to create a customer interaction strategy, and get best practices for communicating with your customers.

Speakers

  • Nico Dato, Vice President, Podium
  • Dustin Duvanich, Automotive Services Director, Podium
  • Patti Renner, Editor, Tire Review

Click here to view the webinar!


Brake Rotor Metallurgy and Diagnostics

Sponsored by MEYLE AG

Original air date: June 29, 2017

Rotors are highly-engineered components on both a mechanical and molecular level. Find out how metallurgy influences the performance of a rotor, how carbon content can improve a rotor’s strength, proper installation methods, and how you can give your customers different rotor options.

Speakers

  • Andrew Markel, Director of Content, Babcox Media TechGroup
  • Jim Merle, Publisher, Babcox Media TechGroup

Click here to view the webinar!


TPMS Made Simple: A General TPMS Overview

Sponsored by Schrader Performance Sensors

Original air date: June 08, 2017

During this 30-minute educational webinar, Schrader's Senior Technical Trainer and TIA-Certified Instructor, W Rippetoe, will discuss the basic concepts around TPMS. He will review the fundamentals of Test Before Touch, service kits, types of sensors and best practices.  You will also have the chance to tap into his general TPMS knowledge during the FAQ session.

Speakers

  • W Rippetoe, North American Technical Team Lead, Schrader Performance Sensors
  • Andrew Markel, Editor, Brake & Front End

Click here to view the webinar!


Drive More Revenue For Your Shop by Boosting Your Online Reputation

Sponsored by Podium

Original air date: May 17, 2017

Word of mouth is your best form of marketing, and it’s especially important in today’s digital world.  Learn how positive online reviews can help you increase word of mouth for your tire dealership -- and ultimately drive more revenue. Find out how reviews impact your local search ranking, and pick up tips for collecting hundreds of reviews.

Speakers

  • Nico Dato, Vice President, Podium
  • Dustin Duvanich, Automotive Services Director, Podium
  • Patti Renner, Editor, Tire Review

Click here to view the webinar!


Understanding TPMS Relearn Procedures

Sponsored by Schrader Performance Sensors

Original air date: March 23, 2017

Hear about the most important practices around TPMS relearn procedures. During this free webinar you’ll hear about the difference between programming and relearning, the three types of relearn procedures and when to use each, and several tricks for performing relearns quicker.

Speakers

  • W Rippetoe, North American Technical Team Lead, Schrader Performance Sensors
  • Andrew Markel, Editor, Brake & Front End

Click here to view the webinar!


How to Drive More TPMS Sales by Following a Standard Operating Procedure

Sponsored by Schrader Performance Sensors

Original air date: October 18, 2016

Your shop can service more tire pressure monitoring systems and increase profits simply by talking to the customer and covering several important points.  During this free webinar, certified instructor W Rippetoe will discuss how having a Standard Operating Procedure around TPMS can help your shop generate more sales, as well as improve safety and address liability issues.

Speakers

  • W Rippetoe, Sr. Technical Service and Training Representative, Schrader International

  •  Andrew Markel, Editor, Brake & Front End

Click here to view the webinar!


Are You Ready for the TPMS Sensor Bubble?

Sponsored by Schrader Performance Sensors

Original air date: June 23, 2016

There is a large population of vehicles entering the sweet spot for TPMS sensor replacement. This free 30-minute webinar will look at how to diagnose dying sensors, answer the questions about when to replace sensors, and show you how to package multiple sensors. Brake & Front End editor Andrew Markel, an ASE-certified technician, will show you how to perform advanced TPMS diagnostics.

Click here to register

Speakers

  • Andrew Markel
  • Jim Merle

Click here to view the webinar!