Michelin received top honors for two categories – luxury and passenger car segments – in the 2015 J.D. Power Original Equipment Customer Satisfaction Study.
“We believe that Michelin’s success is the result of our relentless commitment to quality, innovation and technical performance,” said Ken Kruith of, vice president of operations for passenger and light truck OE tires, Michelin North and South America. “We pride ourselves on working in a collaborative partnership with automotive manufacturers to consistently achieve the highest levels of consumer safety and satisfaction in the industry.”
Michelin has received a lifetime total of 77 J.D. Power awards, according to the tiremaker.
The 2015 Original Equipment Tire Customer Satisfaction Study is based on responses from more than 29,000 original owners of 2013 or 2014 model-year vehicles.
