What it Takes to be an Automotive Technician
By Gary Goms
August 26, 2010
Now that we’re headed into another election year with all of its promises, it’s time for somber reflection about one of the primary forces driving our industry, which is public technical education.
While most polit...
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How to Create the Perfect Business Plan
By Joanne Draus Klein
August 9, 2010
They were the words of a wise man, says Daniel Hennelly, and he’s never forgotten them: “Life is what you document, negotiate and execute.”
What does it mean?
“A business pla...
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The Loss Control Imperative
By George Lucas
July 12, 2010
Profitability increases the value of your company and provides the capital you need to invest in growing your operations. It should be your mos...
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Waste Oil Collection Safety
July 7, 2010
As a tire and automotive repair shop, your business handles used oil and fluids daily, and there are certain good housekeeping practices that must be followed.
These required practices, called “management standards,” wer...
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Training Paradigms are Shifting
By Doug Kaufman
May 27, 2010
Although one could correctly argue that the vehicle service business has never been “easy,” things certainly seemed simpler back in the good old days.
In many cases, when it came to vehicle maintenance and repair, employ...
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The Care and Feeding of Brake Lathes
By Lou Calka Jr.
April 26, 2010
How often do you use your brake lathe? Once a month? Once a week? Once a day?
If you’re like most tire dealers, your brake lathe is humming along for at least several hours per day, every day. Even a small shop will find a brak...
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Dealers Take Different Approaches When it Comes to Charity
By Joanne Draus Klein
April 14, 2010
“He who wishes to secure the good of others,” Confucius said, “has already secured his own.”
Such ancient Chinese wisdom has its place in the business world, along with the wealth of wise words spoken throug...
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Business Maintenance for Peak Performance
By Dave Crawford
December 15, 2009
A good friend of mine has a wife who drove a leased SUV. One day about three months before the vehicle was due to be turned in, the engine warn...
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Dealers Share Tips for Success at TIA Roundtable
By Denise Koeth
December 15, 2009
As usual, this year’s SEMA Show was an ideal place to see the latest trends, catch up with old friends, network with business associates and, above all else, look for ways to improve your dealership.
Along those lines, the Tire...
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Training Is An Attitude
By Gary Goms
November 10, 2009
During the 1920s, the term “model year” gained currency in an automotive industry that was determined to increase its sales by annually introducing new automobiles to a motoring public hungry for the prestige of owning the latest motor ...
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North America’s Top Shop Finalist: Jack Williams Tire & Auto Center
By Steve LaFerre
October 14, 2009
Jack Williams Tire Co. is no stranger to disaster. Founded just before the stock market crashed in 1929 and ravaged by a hurricane in the early 197...
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North America’s Top Shop Finalist: Griffin Brothers
By Hilary Bernstein
October 14, 2009
You would expect tire dealers in the heart of NASCAR country to know something about automobiles. Griffin Brothers Tires, Wheels, and Auto Repa...
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North America’s Top Shop Finalist: Curry’s Automotive
By Denise Koeth
October 14, 2009
When Matt and Judy Curry opened Curry’s Auto Service in 1998, the couple knew they were taking a risk. With one child at home and anothe...
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Getting 'Green:' Reduce, Reuse, Recycle to Reignite Your Business
By Denise Koeth
October 14, 2009
By now it's clear that the whole "green" movement is more than just a fad. In fact, successful businesses everywhere have adapted their operations to cater to consumers who are looking for more environmentally friendly products and services....
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North America's Top Shop Winner: Enger Tire & Auto
By Jim Smith
October 14, 2009
Jim Enger is no control freak. When you have 20 retail stores, three warehouses, two parts outlets and associated business interests spread ove...
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Top Shop Honorees Share More Keys to Success
By Scott Blair
October 14, 2009
I have written this column for several years now, many times discussing various aspects of performance, whether it is tires, wheels or suspensions. And I’ve tried to focus on tangible items we can touch and measure, one against another, to der...
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All in the Family: Running a Successful Family Business
By Hank Inman
July 15, 2009
Today the most commonly accepted meaning is that blood-related family
members are to be considered more important than non-family members. ...
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Look on the Bright Side
July 1, 2009
Talk of recession – or worse – scares business owners. Small business owners know there’s nothing worse than feeling as if you have no control over your future. A down economy doesn’t have to dictate doom, though. Some small b...
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Is There Still Room For Small Independents? YES!
By Tom Duke
June 15, 2009
By this time, most small independent tire dealers in the U.S. are tired of hearing how bad the economy is. Those who are experiencing a downturn in business are forced to deal with it, and those who are progressing don't believe it.
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Should You Become a Tech Geek?
June 1, 2009
Have you been thinking about all of those technology-related things you’ve been putting off? Here’s a tech-challenged list for tire dealers:
• Set up a Google Reader account. You can skip this one if you already have...
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