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What it Takes to be an Automotive Technician
 By Gary Goms August 26, 2010 Now that we’re headed into another election year with all of its promises, it’s time for somber reflection about one of the primary forces driving our industry, which is public technical education.   While most polit... read more
How to Create the Perfect Business Plan
 By Joanne Draus Klein August 9, 2010 They were the words of a wise man, says Daniel Hennelly, and he’s never forgotten them: “Life is what you document, negotiate and execute.” What does it mean? “A business pla... read more
The Loss Control Imperative
 By George Lucas July 12, 2010 Profitability increases the value of your company and provides the capital you need to invest in growing your operations. It should be your mos... read more
Waste Oil Collection Safety
July 7, 2010 As a tire and automotive repair shop, your business handles used oil and fluids daily, and there are certain good housekeeping practices that must be followed. These required practices, called “management standards,” wer... read more
Training Paradigms are Shifting
 By Doug Kaufman May 27, 2010 Although one could correctly argue that the vehicle service business has never been “easy,” things certainly seemed simpler back in the good old days. In many cases, when it came to vehicle maintenance and repair, employ... read more
The Care and Feeding of Brake Lathes
 By Lou Calka Jr. April 26, 2010 How often do you use your brake lathe? Once a month? Once a week? Once a day? If you’re like most tire dealers, your brake lathe is humming along for at least several hours per day, every day. Even a small shop will find a brak... read more
Dealers Take Different Approaches When it Comes to Charity
 By Joanne Draus Klein April 14, 2010 “He who wishes to secure the good of others,” Confucius said, “has already secured his own.” Such ancient Chinese wisdom has its place in the business world, along with the wealth of wise words spoken throug... read more
Business Maintenance for Peak Performance
 By Dave Crawford December 15, 2009 A good friend of mine has a wife who drove a leased SUV. One day about three months before the vehicle was due to be turned in, the engine warn... read more
Dealers Share Tips for Success at TIA Roundtable
 By Denise Koeth December 15, 2009 As usual, this year’s SEMA Show was an ideal place to see the latest trends, catch up with old friends, network with business associates and, above all else, look for ways to improve your dealership. Along those lines, the Tire... read more
Training Is An Attitude
 By Gary Goms November 10, 2009 During the 1920s, the term “model year” gained currency in an automotive industry that was determined to increase its sales by annually introducing new automobiles to a motoring public hungry for the prestige of owning the latest motor ... read more
North America’s Top Shop Finalist: Jack Williams Tire & Auto Center
 By Steve LaFerre October 14, 2009 Jack Williams Tire Co. is no stranger to disaster. Founded just before the stock market crashed in 1929 and ravaged by a hurricane in the early 197... read more
North America’s Top Shop Finalist: Griffin Brothers
 By Hilary Bernstein October 14, 2009 You would expect tire dealers in the heart of NASCAR country to know something about automobiles. Griffin Brothers Tires, Wheels, and Auto Repa... read more
North America’s Top Shop Finalist: Curry’s Automotive
 By Denise Koeth October 14, 2009 When Matt and Judy Curry opened Curry’s Auto Service in 1998, the couple knew they were taking a risk. With one child at home and anothe... read more
Getting 'Green:' Reduce, Reuse, Recycle to Reignite Your Business
 By Denise Koeth October 14, 2009 By now it's clear that the whole "green" movement is more than just a fad. In fact, successful businesses everywhere have adapted their operations to cater to consumers who are looking for more environmentally friendly products and services.... read more
North America's Top Shop Winner: Enger Tire & Auto
 By Jim Smith October 14, 2009 Jim Enger is no control freak. When you have 20 retail stores, three warehouses, two parts outlets and associated business interests spread ove... read more
Top Shop Honorees Share More Keys to Success
 By Scott Blair October 14, 2009 I have written this column for several years now, many times discussing various aspects of performance, whether it is tires, wheels or suspensions. And I’ve tried to focus on tangible items we can touch and measure, one against another, to der... read more
All in the Family: Running a Successful Family Business
 By Hank Inman July 15, 2009 Today the most commonly accepted meaning is that blood-related family members are to be considered more important than non-family members. ... read more
Look on the Bright Side
July 1, 2009 Talk of recession – or worse – scares business owners. Small business owners know there’s nothing worse than feeling as if you have no control over your future. A down economy doesn’t have to dictate doom, though. Some small b... read more
Is There Still Room For Small Independents? YES!
 By Tom Duke June 15, 2009 By this time, most small independent tire dealers in the U.S. are tired of hearing how bad the economy is. Those who are experiencing a downturn in business are forced to deal with it, and those who are progressing don't believe it. read more
Should You Become a Tech Geek?
June 1, 2009 Have you been thinking about all of those technology-related things you’ve been putting off? Here’s a tech-challenged list for tire dealers: • Set up a Google Reader account. You can skip this one if you already have... read more
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