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Hyundai Tech Tip: No Spark, No Injector Pulse on 2002 Sonata 2.4 L Models
March 11, 2010
You may get a customer complaint that the vehicle died while in Drive, then wouldn’t start. There is no spark and no injector pulse, and no engine rpm on the scanner while cranking, and it's setting a Crankshaft Position (CKP) sensor code P0335. read more
 
Ignition Sensor Diagnostics: Variable-Reluctor, Hall Effect and Magneto-Resistive Sensors
March 10, 2010
Although ignition failures are relatively common, they're not the easiest problem to diagnose. To help you get started on what I call a "systems approach" to ignition diagnostics, this article is intended to provide an overview of how to identify ignition system configurations, identify three different types of ignition sensors and understand several basic sensor-operating strategies. read more
 
Engine Maintenance: OBD II Diagnostics, Misfire Codes, Fuel Trim Faults, Driveability and More
February 23, 2010
As automotive electronics diagnostics continues to evolve, so do the tools that are need to diagnose and repair today's complex engine and electronics systems. This lineup will arm you will some diagnostic tips and give you some invaluable service advantages on Porsche, BMW, Hyundai and Mazda models. read more
 
Kia Tech Tip: DTC P0460 Update for Sephia Models
February 18, 2010
The original logic used for DTC P0460 (fuel level sensor circuit malfunction) in 2000 model year Sephias would illuminate the MIL and store a fault code for circuit-related problems (open or short), and for a fuel level input signal that failed to stay within the "plausibility" test limits stored in the ECM. "Plausibility" or "rationality" checks are frequently built into the ECM software to make sure... read more
 
Toyota Tech Tip: MIL On, Misfire DTCs Set on 1MZ-FE Engines
February 18, 2010
Some vehicles equipped with 1MZ-FE (V6) engines without VVTi may exhibit a rough idle and/or an MIL-on condition with a diagnostic trouble code or codes for misfire caused by an improperly operating ignition coil assembly. Production changes have been implemented to prevent this condition from occurring. read more
 
Mitch Schneider: How To Handle Customer Anxiety Over Intermittent Problems
February 15, 2010
Intermittent automotive service problems are one of the few things capable of terrifying and paralyzing folks on both sides of the service counter. read more
 
Tech Feature: Diagnosing the Blue Car Syndrom of a Random Stalling Condition
February 15, 2010
Blue Car Syndrome is the non-technical term for a very common phenomenon. It is the experience that many people possess regarding having a specific observation, idea, experience, etc., enter one's consciousness, and then having it seem that the same observation or experience begins to occur with increased frequency. read more
 
Tech Feature: Making $ (Money) with Mode $06
February 15, 2010
Mode $06 is one of the nine diagnostic modes that is part of the OBD II on-board diagnostics system on all 1996 and newer vehicles. read more
 
Tool Feature: Scan Tools and Software Updates
February 15, 2010
Though some vehicles have diagnostic modes that can show fault codes and other diagnostic information via the instrument panel, climate control system or driver information display, most simply turn on the check engine light or another warning light when a problem occurs. So without a scan tool, there's no way to tell what the problem might be, let alone make an accurate diagnosis of which sensor or... read more
 
What is Mode $06 and the other OBD II Modes?
January 28, 2010
OBD II modes are organized into nine categories, each of which is assigned a particular mode number preceded by a $ sign to symbolize the hexadecimal code it represents. read more
 
  
Top Sales Strategies to Win Over Customers
Sales and customer service go hand in hand. Without a qualified, trained and professional sales staff, you run the risk of customers walking away from your dealership feeling less than satisfied. read more