Federal-Mogul introduced a new online communications program to reach out to service shops and technicians.
The e360 effort will deliver “the latest news regarding the company’s products and programs” and allow users “to access an extensive virtual library of technical resources and other business-critical tools.”
The new system is available on a 24/7 basis at fme360.com
“The FM e360 platform establishes an important new benchmark for customer connectivity and support within the North American aftermarket industry,” said Jay Burkhart, senior vice president. “This single touch-point enables any distributor, front-line parts professional or service shop employee to connect with the latest and best information tools covering every Federal-Mogul product line. It also serves as a convenient portal through which users can access our industry leading electronic catalog and e-commerce systems.”
The site features news on Federal-Mogul products and programs, real-time information on product orders, promotional program updates, parts look-up, and access to the company’s library of technical information, including web-streaming diagnostic and repair videos, data sheets, technical service bulletins and more.