Federal-Mogul has launched an extensive mobile training program, taking its technical product education efforts directly to service technicians.
With a fleet of mobile training units, Federal-Mogul's Market Connect training program makes technician training more accessible and more affordable, creating a "competitive advantage for Federal-Mogul's customers," according to the company.
“We are leveraging our extensive technician training programs delivered at our central training center in St. Louis by taking the training, resources and experts on the road, with a phased roll-out of a fleet of fully equipped mobile training units throughout the U.S. and Canada,” said Paul Johnson, vice president. “The result will be enhanced training accessibility, less time away from the shop and greater return on investment for technicians and shop owners.
The mobile units will be centrally scheduled and dispatched over several geographic territories throughout the U.S. and Canada, and will deliver “core training to technicians using experiential, on-site instruction and new web-based and virtual training technologies,” Federal-Mogul claimed.
“Through mobile training, Federal-Mogul will deploy resources directly into the market on-demand, providing flexibility to address market and customer requirements and increasing successful service visits in the most efficient manner possible,” the company said. “The mobile training units are part of a broader strategy of bringing turnkey training services to the market, increasing curriculum penetration and maximizing customer value by delivering the best possible Federal-Mogul customer experience.”