Do you have an employee who
possesses all the attributes you want in your staff, but just doesn't do his or
her job that well? Instead of letting that person go, reassign them to another
role.
You probably have very
specific roles that each employee must fill and don't have the resources to
cover that staff member until he/she starts performing better. That being said,
some employees are worth keeping. When this happens, analyze the factors that
may be keeping him from doing his best work, and see if you can find a
solution. Your employee will appreciate your understanding and willingness to
work with him, and will hopefully reward you with loyalty and dedication for
years to come.
How do you know if an
employee is “misplaced”? Here are some signs:
1. Sometimes poor
performance corresponds with a poor attitude. In these cases, it's probably
best to let this person go. However, an employee with a positive outlook even
when they have difficulty fulfilling assigned tasks probably genuinely wants to
be there, and likely possesses the personality traits that will make them a
loyal, hardworking employee in the long run. Consider additional training or
shifting this employee to tasks he/she can better perform.
2. Sometimes a person simply
isn't hired for the job they could best perform. Think about areas where they
have shown talents. For example, you've hired a warehouse manager who isn't
performing to your satisfaction, but does a great job covering the phones. This
person may thrive in a more interactive position and would make a good customer
service representative.
3. Employees with too many
or too few qualifications are hired all the time for a variety of reasons.
Perhaps your hire's resume didn't accurately reflect their skill set, or you
were desperate to fill the position at the exact moment he/she came along. If
you’re dealing with this situation, perhaps adding additional tasks or responsibilities
would perk up their performance. Under-qualified employees with potential may
be worth keeping around. Scale back their responsibilities or have a more
experienced staff member mentor them until they gain the confidence and skills
needed to perform their job duties.
- Source: Tire Review
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